The first place you want to come to for all your burning Glamping, Camping and Caravanning FAQ's at Hill Farm Caravan and Camping.
“Do we allow dogs? Can I light a fire? The last place I checked into closed at 8 pm and I couldn’t get in - what is your policy?”
All valid and important questions when you are trying to find a campsite that is the ying to your yang.
Because we all know how painful it is to camp where people don’t get you.
At Hill Farm Caravan and Camping site, we know how we operate and what we offer doesn’t tickle everyone’s fancy. But that’s fine with us!
If you want fun, friendly, relaxed as we can be, with helping hands (all round) and belly laughs along the way... Then Hill Farm is your place and people.
We love festivals, rallies, family fun and all-around good people vibes.
Dogs are welcome, cats too. We’ve even welcomed a ferret through our gates.
Our policy is “feel free to ask us for anything,” but the answer won’t always be “yes”. 🤪😜
So dive on in, our FAQs await and if there is something you’d like to know that’s not here, drop us a line either by email hillfarm.caravanandcamping@gmail.com or by phone call 07889985328 and we’ll answer you as soon as possible.
Find your way around quickly with our Table of Contents:
FAQ’s about making your booking at Hill Farm Caravan and Campsite
What is your cancellation policy?
Once paid in full, your booking is non-refundable. If you cancel prior to the final payment date, only your initial booking fee will be retained.
How do we pay you?
I’ve paid my deposit, when do I have to pay the final balance?
How do I pay my final balance?
How can we contact you if we have questions regarding our upcoming stay?
Are children permitted?
Is your site pet-friendly?
How many dogs do you allow?
Is your site accessibility friendly?
We are planning a trip with a large group 10+ people will we be okay to turn up?
FAQ’s about the facilities at Hill Farm Caravan and Camping site
Do all your Pods have hot tubs?
Yes! They each have a wood-fired hot tub right outside.
I’m camping, what do I need to bring with me?
You need to bring your own everything, except for toilets and showers! We accept one tent and car per pitch. Bringing a gazebo is £5 extra, it must be securely fastened/pegged and 3 metres from the nearest tent.
I’m glamping in a belle tent, what do I need to bring with me?
I’m glamping in a pod, what do I need to bring with me?
I’m touring/campervanning. What do I need to bring with me?
What’s included as part of my stay via your onsite facilities?
Are there bathroom facilities onsite?
Are there laundry facilities onsite? (or is there a coin operated laundrette nearby?)
Is smoking permitted on the property?
Is there a map of your campsite/caravan park we can access?
Is WiFi available?
What is phone reception like on your property?
Are your hot tubs wood-fired or electric?
What time is check-in?
What happens if I arrive after hours?
Is early check-in available?
When will my pitch or plot be ready?
I'm using a SatNav - what address should I put in?
Upon arrival, where should we go?
Do the gates to the caravan park or campsite have hours of operation (i.e. do they close and open at certain points?).
Are there quiet times for your campsite or caravan park?
Hill Farm Caravan and Camping - Plots and Pitches FAQ’s
How widely spaced out are your pitches?
We pride ourselves on a spacious and well-set-out campsite. You have ample space between pitches and plenty of space in front of you. Please take a look at this aerial view photo in our camping gallery to clearly see how Hill Farm is set out.
What sort of power options are available for caravans/general electronics?
Our caravan has a flat tyre/needs last-minute servicing – are there options available nearby for us to do that?
Can we have awnings?
What voltage is your hook up?
Questions about Hill Farm Caravan and Campsite’s Amenities
Where is the nearest grocery store?
We are spoilt! Even though we feel like we are in the middle of nowhere, with beautiful countryside all around us… ASDA is only 7 minutes away - DE24 3DS. You can pick up essentials 1.5 miles away at the nearest Texaco, which is also the closest place for fuel: Swarkestone, Derby DE73 7JB.
Where is the nearest fuel station?
Where are the nearest pubs? Which do you recommend?
Do you provide groceries onsite?
Do you provide equipment rentals (eg. kayaks, bikes)?
Do you have a local shop where we can purchase ice, firewood and propane?
What sort of kids activities are available? (i.e. sidewalk chalk, nature learning experiences, etc.)
Are BBQs permitted? Do you have BBQs readily available?
Do you accept Ninja wood fires?
Do you allow day visitors?
Do you have fire pits? Do you allow open fires?
Do you supply wood, or can I buy it from you?
Where is the nearest ATM?
Is your water safe to drink?
Do you allow generators to be used on site?
Can I swim nearby?
Download 101 FAQ’s
I’m staying for Download, do you close the gate?
No, we don’t close the gate. If you arrive late from Download, that’s fine by us. Have a read of our Download 101 page here.
I’m staying for Download, can I come and go?
I’m staying for Download, can I check in early?
Any other questions, please drop them in the comments or call/email...
See you in at Hill Farm!
Tara & Ollie