Effective as of January 1, 2021
When you sign up to hill farm camping and caravanning you are trusting us with personal information. We are committed to keeping that trust, in us which is why our policy as hillfarmcampingandcaravaning.com is to take every step to ensure that individual user's data and privacy rights are protected and to provide transparency about our data practices.
The data that serves you
When you give us information about yourself and allow us to connect with you, your feedback and the use of our site and social platforms allow us to improve the information we distribute about our work.
You can contribute to the business and client growth of hillfarmcampingandcaravaning.com
Provided we receive your consent, we may use technical information about you (your IPs, age group) for promotion purposes to reach more people like you. We use Facebook, Visitor analytics and Google to help us understand our customers. You can always withdraw your consent to share this data with us.
You are in control
You may access your personal data, modify, correct, erase, and update it by writing to us at email@example.com. You may also have access to the information hillfarmcampingandcaravaning.com has collected about you by contacting us. If you have questions about this policy, how we collect or process your personal data, or anything else related to our privacy practices.
Your data is safe with hillfarmcampingandcaravaning.com
We take all reasonable and appropriate measures to protect your Personal Data from loss, theft, misuse or unauthorized access.
(“Hill Farm Camping & Caravan Park Ltd” or “we” or “us”) collects, stores, uses, transfers and shares Personal data from our users (“you”) in connection with:
hillfarmcampingandcaravaning.com website ("Website"),
hillfarmcampingandcaravaning.com Social and related services (“Web services”)
1. Personal data and information we collect from you
Personal data you provide us directly
General Information. We may collect personal data about you such as:
Date of birth;
Place of residence and associated location information;
Interests relating to the business
Personal data we may collect automatically
When you access or use our website, we may automatically collect the following information:
Information about the operating system and its version;
Unique device identifiers (e.g. IDFA)
Website usage data, including, among others:
Frequency of use;
Areas and features of our website you visit;
Your use patters generally;
Engagement with particular features.
To collect this information, we may also send cookies to your mobile device or computer or engage in other tracking technologies. Cookies are small data files stored on your hard drive or in device memory.
Data from external sources. We may use third-party tools like Facebook and Google analytics that provide us with some of your attribution data that we further utilize to customize and personalize our communication with you. We may also use such data for statistical purposes and analytics.
By using our website or contacting us you explicitly consent that:
PLEASE NOTE THAT WE WILL NEVER SHARE OR SELL ANY OF YOUR DATA ANY THIRD PARTIES OUTSIDE OF THIS AGREEMENT.
2. How we use your Personal data
Purposes of processing
We may use your Personal Data, for the following purposes:
to analyse operate, maintain and improve our communication with you.
to provide and deliver the products and services you request, process transactions and send you related information, including confirmations and reminders;
to customize product and service offerings and recommendations to you.
to verify your identity.
to send you technical notices, updates, security alerts and support and administrative messages;
for fund collection, other administrative purposes, if applies;
to respond to your comments, questions and requests and provide customer service;
to monitor and analyse trends, usage and activities relating to the business.
solely with respect to information that you mark for sharing, for Company promotional purposes.
to link or combine with information we get from others or (and) from you to help understand your needs and provide you with better service (to use in the training of neural networks, artificial intelligence);
for scientific and academic research purposes; and
We will never sell your personal data as may be defined by applicable laws.
Principles of processing
Data minimization and purpose limitation. We will not process Personal data in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you or collect any Personal Data that is not needed for the mentioned purposes. For any new purpose of processing, we will ask your separate explicit consent. To the extent necessary for those purposes, we take all reasonable steps to ensure that personal Data is reliable for its intended use, accurate, complete, and current. We also undertake to collect only such amount and type of personal data that is strictly needed for the mentioned purposes.
3. Your privacy rights
Notwithstanding the country or region you are coming from we are committed to granting you the vast privacy rights in respect to your Personal Data.
Correction of Personal data. If you believe that your Personal Data is inaccurate, you have the right to contact us and ask us to correct such Personal data.
Restriction of Processing. You also have a right to request the restriction of processing of your Personal data, if you contest the accuracy of the personal data and we need some time to verify its accuracy.
Information rights and access to your Personal Data (including in portable form). You shall have a right to request information about what personal data we have about you, to access your Personal Data and receive a copy of it.
Erasure of your Personal Data. You have a right to contact us and ask us to erase Personal data.
Right to object the processing of your Personal data. In some cases, you can object processing your Personal data and stop us from processing your Personal data (for example, if we process it under legitimate interest basis).
Right to object (opt-out) automated decision-making:
How to exercise your privacy rights
Simply write to us at firstname.lastname@example.org to exercise any of your privacy rights.
We commit to grant them within 30 days after receipt. It may take us up to 90 days in some cases, for example for full erasure of your Personal data stored in our backup systems.
Formalities to exercise your privacy rights
Please keep in mind that in case of a vague request we may engage the individual in a dialogue so as to better understand the motivation and content of the request. We may also refuse manifestly unfounded and excessive (repetitive) requests.
We might also require you to prove your identity in some cases. This is made to ensure that no rights of third parties are violated by your request.
Notification requirements. We commit to notify you, when it is needed under the law, within a reasonable period of time and your data protection authority within the timeframe specified in applicable law about Personal data breaches related to your Personal data.
Data Protection Authorities. Subject to applicable laws, you may have the right to lodge a complaint with your local data protection authority about any of our activities that you deem are not compliant with applicable law.
4. Third parties processing your Personal data
We will not share your Personal Data with any third parties except as specified below.
Processing to find new Hill Farm Camping & Caravan Park Clients
Provided we receive your consent, we may share some of your Personal data with Facebook marketing and google analytics. By using these platforms we are able to reach more people like you and grow our client base and business.
To accomplish the above-mentioned goal, we may share certain personal data with Facebook ads and google analytics.
1. You sign up to sharing Personal data, strictly limited to the following set:
a) Technical identifiers: IP address (which may also provide general location information), User-agent, IDFA (Identifier for advertisers), Android ID (in Android devices), Google Advertiser ID, Customer issued a user ID and other similar unique technical identifiers.
2. We will use your data with platforms such as (Google Ads, Apple Search Ads, FB marketing network, and a couple of others) to find people like you on different platforms, including social media websites. These platforms analyse your data (so-called “custom audience”) to show our page, updates, news and promotions to similar people who might be potentially interested in Hill Farm Camping & Caravan Park (so-called “lookalike audience”).
3. This is how new users find out about Hill Farm Camping & Caravan Park learn about our services and the work we offer.
Opt-out options. You can withdraw your consent to sharing of your personal data in accordance with this subsection anytime by using one of the following options:
By contacting us at email@example.com
We may share aggregated, anonymized or de-identified information, which cannot reasonably be used to identify you for research purposes. However, at present, there is no such need to do so.
We may also share some of your Personal Data in the following special circumstances:
in response to subpoenas, court orders or legal processes, to the extent permitted and as restricted by law (including to meet national security or law enforcement requirements);
when disclosure is required to maintain the security and integrity of the organisation or to protect any user’s security or the security of other persons, consistent with applicable laws. In such cases, we may also delete some of your Personal data.
when disclosure is directed or consented to by the user who has input the Personal data;
in the event that we go through a business transition, such as a merger, divestiture, acquisition, liquidation or sale of all or a portion of its assets, your information will, in most instances, be part of the assets transferred.
5. Retention of your Personal data
When you use our website
If you choose to unsubscribe we will retain your Personal Data for a reasonable period of 6 months thereafter in case you decide to re-connect with us.
You should be aware that we may retain certain Personal data and other information after you have unsubscribed in an aggregated, anonymized form. We reserve the right to use your information in any aggregated data collection after you have unsubscribed or stopped donating however we will ensure that the use of such information will not identify you personally. We will also retain your Personal Data as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
6. Security of your Personal data
We take all reasonable and appropriate measures to protect all collected Personal Data from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Among others, we utilize the following information security measures to protect your Personal data:
Encryption of your Personal Data in transit and in rest;
Protection of data integrity;
Organizational and legal measures, to ensure safe handling of data
7. Children’s privacy
General age limitation. We are committed to protecting the privacy of children. We do not store or collect data on Children or persons under 18 years of age.
We may contact you via email or through other means to communicate with you about products, services, offers, promotions, rewards, and events offered by us, and provide news and information that we think will be of interest to you. You can always opt-out of receiving emails by unsubscribing via the “Unsubscribe” link contained in the email.
9. Storage and international Personal data transfers
The business is based in the UK and operates under GDPR, please note other countries may not offer the same protections as the law of our jurisdiction.
In addition, you agree that Personal Data collected may be stored and processed in the UK where the business operates or in any other country in which the business or its affiliates, subsidiaries or agents maintain facilities, and by using our services, you consent to any such transfer of personal data outside of your country within these reasons.
10. Contact us
General. If you have any questions or concerns about your privacy, you may contact us at:
Hill Farm Caravan and Camping Park Ltd
Barrow on Trent